Warranty Information
The KEYLAND HOMES Difference
At KEYLAND HOMES, your peace of mind is our top priority.
Our homes are more than just structures; they're a reflection of our commitment to quality craftsmanship and customer satisfaction.
With every home we build, we provide a comprehensive warranty to ensure your investment is protected for years to come.
Our dedicated in-house Warranty Team is here to provide exceptional customer care throughout the duration of your warranty, giving you the confidence and assurance you deserve. Discover the KEYLAND HOMES difference today.
New Home Orientation
Prior to the closing of your new home, our team will conduct a comprehensive New Home Orientation walk-through with you. This personalized session is meticulously crafted to acquaint you with the proper operation and maintenance procedures for both the interior and exterior features of your new residence, ensuring that you feel confident and informed as you settle into your new home.
Any areas requiring adjustment or do not meet our stringent performance standards will be carefully documented during this process, allowing us to address them promptly and uphold our commitment to delivering homes of exceptional quality.
Comprehensive Warranty Coverage
At KEYLAND HOMES, we prioritize your peace of mind and satisfaction. That's why every home we build is backed by a comprehensive 10-year structural warranty from RWC Warranty Corp.
Furthermore, our homes include a Platinum Advantage extended warranty, covering most major appliances and mechanical systems for up to 5 years. What sets us apart is the flexibility you enjoy – you have the freedom to choose your preferred repair service provider.
Prior to your New Home Orientation meeting, you'll receive our comprehensive New Home Care & Warranty Guide, offering essential information and instructions for maintaining and up keeping your new home.
Customer Care Timeline
11-Month Customer Care
As part of our commitment to you and your home, KEYLAND HOMES is pleased to offer an 11-month review. As you live in your home, you may notice items that need attention. Your year-end checklist is the best way to share those items with our warranty department. The RWC Warranty provides helpful information about what your one-year warranty covers. If you have any questions along the way, please don't hesitate to reach out; we're here to help.
Furthermore, KEYLAND HOMES has created a helpful "How-To" guide for homeowners. This guide also includes a month-by-month list of recommended maintenance items to help keep your home looking and performing its best for years to come.
